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M&S pauses recruitment amid ongoing cyber attack

Sarah Taylor by Sarah Taylor
May 1, 2025
in Technology
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M&S pauses recruitment amid ongoing cyber attack
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M&S has paused recruitment amid an ongoing cyber attack.

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The company has pulled all online job adverts from its website as it seeks to resolve problems on its platforms.

M&S‘s website currently says: “Sorry you can’t search or apply for roles right now, we’re working hard to be back online as soon as possible.”

Read more: Who are the hackers linked to M&S cyber attack?

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On Thursday, the company had no jobs listed anywhere across its UK business despite having more than 200 job openings this time last week.

“While we proactively manage the cyber incident, we are temporarily pausing some of our normal processes so we can continue to work hard on offering the best M&S for our customers and colleagues,” M&S told Sky News’ Money team.

“Job adverts will be up again in due course.”

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The British business employs around 65,000 people and has been battling the cyber attack for more than a week.

It is still not taking online orders and some customers have reported empty shelves around the country.

M&S first reported issues over the Easter weekend, when it stopped taking click-and-collect orders and saw contactless payments impacted by the “cyber incident”.

It has since restarted contactless payments.

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On Wednesday, the Metropolitan Police confirmed it is investigating a cyber attack.

In a separate incident, rival retailer The Co-op shut off parts of its IT systems on Wednesday after an attempted hack.

Co-op staff are now reportedly being ordered to keep cameras on to verify identities on all remote work meetings as a result.

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